Renewal Mistakes, Complaints and Official Sources

Costly renewal mistakes, what to do when something goes wrong with your lender, and where to check the facts.

Expensive renewal problems usually come from timing and paperwork rather than the rate alone: a renewal letter signed without comparison, an automatic renewal into a short term at a posted rate, a variable-rate mortgage whose payment jumps when the term resets, or a collateral charge that turns a simple switch into a new registration with legal fees.

The guide to mortgage renewal mistakes is the starting point and links to every other guide here. You will also find guides on letting a mortgage auto-renew, the payment reset on fixed-payment variable mortgages, collateral charges and switching costs, how to complain to your lender and take a case to the Ombudsman for Banking Services and Investments, and a directory of official sources.

These guides are general information. If you are behind on payments, facing a lender that will not renew, or dealing with a power of sale or foreclosure notice, contact your lender early and consider advice from a lawyer (a notary in Quebec) or a non-profit credit counselling service.

Renewal Mistakes, Complaints and Official Sources

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Renewal Mistakes, Complaints and Official Sources

Mortgage renewal mistakes that cost Canadian homeowners money

The most expensive mortgage renewal mistakes in Canada, from signing the first offer to missing switch deadlines and variable payment resets, with what each one costs and how to avoid it.

5 min read